All purchasers will be emailed a pdf of the gift certificate within 24 hours of their submission. Gift certificates are not valid until payment is received. If you need yours sooner, please contact us by phone or email and we will do our best to accommodate your request.
DROP-IN/COURT RENTAL CANCELLATION POLICY Cancellations and “no shows” for drop-ins/court rentals within the 48 hour period prior to the scheduled start time will be responsible for payment.
MAKE-UP POLICY FOR SESSIONS One make-up will be accommodated during a session FOR INSTRUCTIONAL PROGRAMS ONLY if you provide notice of an absence at least 72 hours prior to your absence. A no-show to a make-up will be considered a used make-up. Unused make-ups cannot be carried over to another session. Make-ups are non-transferable. There are no make-ups for missed league. In the event of inclement weather, or an issue with the courts, we reserve the right to move the program indoors, or reschedule at a mutually convenient time.
REFUND POLICY Refunds cannot be issued for sessions that are held. If you have an injury that forces you to discontinue your program, we will hold the credit until you can resume, or if a doctor’s note is provided we can refund you for the remaining sessions.